FAQS

Quality:

We're big on quality. Small batch roasted, right before shipping, highest quality beans, socially responsible sourcing. This is the goodest stuff. 

Sourcing of Coffee:

We work to find only responsibly, sustainably, and ethically sourced beans. This means we look into the grower and try to get to know their story. We try to avoid corporate owned farms and prefer family owned farms or coops. We tend to order organic and/or rain forest friendly coffees but in order to assure quality, we will always order the best bean for the job. When it comes to the coffee, we only order specialty grade coffee.

Specialty Grade Coffee:

We order only specialty grade coffee, which is the highest rating coffee can get. To be specialty grade the coffee must be almost entirely free of defects and standout in one attribute. You can learn more at the link below: http://www.coffeeresearch.org/coffee/grade.htm

Current Blend Origin:

  • Peru single origin bean
  • Specialty Grade
  • Locally owned farm
  • Carbon neutral import
  • 100% Organic

We change the origin(s) of the blend from time to time as small lots of high quality products come in and out of availability. Our goal is to keep the taste profile of the coffee consistent over time.

Roasting:

Benchwarmer Brew Coffee is small batch roasted. The beans you order have usually been roasted within 2-5 days of shipping to assure maximum freshness. We suggest consuming the beans within 2-3 weeks of receiving them for ideal taste.

Subscription:

For the Beans you can subscribe to have the item sent to you regularly. You can set the interval and quantity you'd like to receive. You can also add orders, skip orders, or change delivery address at any time by creating an account. (or click "Account" in the top right of the site). Subscribing gets you 25% off for every shipment. Also, any time you see a discount code promoted, you can apply that code to your next order so you never miss out on savings by subscribing!

You will need to Create an Account to manage your subscription. Do this by clicking on "Account" in the top right of the site and be sure to use the same email address that you used if you already placed your initial subscription order.

Shipping:

We have negotiated the best rates we can with our carriers. The carriers set the rate at checkout based on what's in your cart. We know for some of you it's high. We ship all over the world, build your cart and see what options are available to you based on the weight of the package and where you are shipping to.

Non-Profit Partnership

Benchwarmer Brew is proud to be partnered with the Feya Foundation; a growing non-profit organization that works to connect people and resources to aid in combating world hunger.  Benchwarmer Brew donates a meal for every order on our store. Additionally our staff volunteers hours to help package the meals for shipment. The meals are nutritionally packed and each pack feeds up to six people. 

Click the link below to learn about the Feya Foundation: 

http://feyafoundation.org/

Nuts:

There are NO nuts in our facility.

Mug/Microwave:

The mugs SHOULD be dishwasher and microwave safe. The printing on the mug will come off after dishwashing use so please hand wash to maintain the print quality. The original mug is a thick, 15 oz porcelain mug. As always, dishes that are hand washed tend to last longer.

 

Whole Beans/Ground Beans:

When ordering the coffee beans, you can choose to have the beans come to you whole, or pre-ground. Whenever beans are ground, some of the oils start to deteriorate faster. For the best cup of coffee, we suggest ordering whole beans and grinding them yourselves with a "Burr Mill Grinder." We don't sell those today but a search on a site like Amazon for this will get you in the right neighborhood.

K-Cups:

K-Cups are convenient, which is great. Unfortunately, we don't believe in throwing away a piece of plastic every time you want to make a cup of coffee so we aren't doing a deal with any K-Cup style packagers until we're sure it can be done in a way that isn't harmful to the environment. However, if you have a Keurig style machine there is hope! You can get reusable cartridges anywhere coffee accessories are sold (in stores or amazon).

Contact/Order, Privacy, Copyright, Legal, Whatever-You-Need support:

Email us at info@benchwarmerbrew.com we'll help you out! If you need order support, please include your order number!